Privacy Policy

Last updated: December 19, 2025

Yalla (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use the Yalla platform, including our mobile applications and website.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, user ID, and account role (restaurant, driver, admin).
Location Data: Real-time or approximate location used for delivery, order assignment, and tracking.
Order & Usage Data: Orders, delivery status, timestamps, and in-app interactions.
Device & Technical Data: Device type, operating system, app version, IP address, and push notification tokens.
Communications: Messages or support requests sent to us.

2. How We Use Your Information

Provide and operate Yalla services
Assign and dispatch orders
Enable delivery tracking
Send notifications and service updates
Improve performance, security, and user experience
Comply with legal obligations

3. Location Usage

Location data is used only when required for delivery operations or order assignment. Yalla does not sell or use location data for advertising purposes.

4. Data Sharing

We do not sell your personal data. Data may be shared only with restaurants, drivers, service providers, or legal authorities when required.

5. Data Security

We implement industry-standard security measures to protect your data and restrict access to authorized personnel only.

6. Push Notifications

Yalla may send push notifications related to orders, deliveries, or important updates. You may disable notifications through your device settings.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

8. Data Retention

We retain personal data only for as long as necessary to provide services or meet legal requirements.

9. Children’s Privacy

Yalla is not intended for users under the age of 18. We do not knowingly collect data from children.

10. Contact Us

Email: support@yalla.app

Company: Yalla

Country: Egypt